Refund policy
- A full refund zeros remaining Units for that order.
- A partial refund reduces Units in proportion to the remaining amount. A fully refunded order always reaches 0 Units.
- An opened dispute does not remove Units.
- A lost dispute or a capture reversal reduces Units by the disputed or reversed amount.
- Failed research jobs release reserved Units in full.
- A search that is created and then never finishes releases its reserved Units after 15 minutes.
- Units already consumed by a finished search stay consumed unless this order is refunded.
- Email or WhatsApp the seller to ask for a refund. This page does not set an automatic refund window or a same-day processing promise.
Seller: LIU PENGSEN SEN. Support: liupengsen0106@gmail.com · WhatsApp +86 135 2681 6415